1. Estimates & Quotes
All quotes provided by South Valley Flooring are valid for 30 days from the date of issuance.
Material costs are subject to change based on vendor pricing until a deposit is secured. We
strive for accuracy, but unforeseen subfloor conditions discovered after demolition may require
a Change Order (e.g., rotting wood, leveling needs beyond standard prep).
2. Payment Schedule
To schedule your project and order materials, we require a 50% deposit. This
secures your spot on our calendar. The remaining balance is due upon substantial completion of
the project (i.e., when the floor is installed and walkable). Punch-list items (minor touch-ups)
do not justify withholding the entire final payment.
3. Cancellations & Rescheduling
We understand life happens. You may cancel or reschedule your installation up to 14 days before
the start date without penalty, heavily dependent on material return policies. Custom-ordered
materials (stained-to-match vents, specific dye-lot woods) may be non-refundable or subject to a
restocking fee.
4. Homeowner Responsibilities
To ensure a smooth install, please:
- Remove all small items, breakables, and electronics from the work area.
- Ensure a consistent indoor temperature of 60-80°F for 48 hours prior to installation.
- Secure pets away from the work zone.
5. Liability
South Valley Flooring carries full general liability insurance. We take extreme care in your
home, but minor scuffs to baseboards or paint are possible during the demolition of old flooring
and should be expected as part of major renovation work.