Frequently Asked Questions

Everything you need to know about your upcoming flooring project.

General Questions

Do you offer free estimates?

Yes, we provide free on-site audits and estimates for homeowners in our primary service areas including South Jordan, Draper, and Riverton.

How long does installation take?

A standard room (300-500 sq ft) often takes 1-2 days. Larger projects or those requiring significant demolition and subfloor prep will take longer. We provide a timeline with every quote.

Do you supply the materials?

We can supply high-quality materials from trusted vendors, or we can install flooring you have already purchased, provided it meets our quality standards for installation.

Do you move furniture?

We offer furniture moving services as part of our installation package for an additional fee. We ask that small items, electronics, and breakables be moved by the homeowner.

Is your work insured?

Yes, South Valley Flooring is fully licensed and insured in the state of Utah.

Technical Questions

What is acclimation?

Acclimation is the process of allowing the flooring material to adjust to the temperature and humidity of your home before installation. This prevents buckling and gaps. Hardwood typically needs 5-7 days; LVP needs 24-48 hours.

Can you install over my radiant heat?

Most engineered hardwoods and luxury vinyl planks are approved for radiant heat. We follow strict temperature guidelines during installation to ensure the warranty is maintained.

What is "Subfloor Prep"?

Subfloor prep involves cleaning, grinding high spots, and filling low spots on your concrete or plywood subfloor. This ensures the floor is flat, which is critical for the locking mechanisms of modern floors.

Have a Question Not Listed Here?

Call us directly. We are happy to help.

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